Privacy Policy

H Capital Advisory ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry, or otherwise engage with our services.

Who We Are

H Capital Advisory is a UAE-based real estate advisory firm specialising in private acquisitions for international investors. Helen Areguy is a RERA-licensed real estate broker. We are not authorised or regulated by the UK Financial Conduct Authority (FCA), and we do not provide regulated financial, investment, or legal advice.

For any privacy-related queries, contact us at enquiries@hcapitaladvisoryintl.com.

Information We Collect

When you submit an enquiry or interact with our website, we may collect:

• Identity data: full name, LinkedIn profile.
• Contact data: email address, mobile number, country of residence.
• Enquiry data: investment budget, timeline, purchase type, primary interest, preferred market, additional notes.
• Marketing data: source of referral, communication preferences.
• Technical data: IP address, browser type and version, device type, operating system, time zone setting.
• Usage data: information about how you use our website, including pages viewed and interaction patterns.
• Cookie data: as detailed in our Cookie Policy.

How We Use Your Information

We process your personal data for the following purposes:

• To respond to your enquiry and provide private advisory services.
• To facilitate property acquisition processes including introductions to legal, banking, tax and conveyancing partners.
• To send you market intelligence, opportunity briefings and updates where you have consented.
• To improve our website, services, and client experience.
• To comply with legal and regulatory obligations.
• To prevent fraud and ensure the security of our platforms.

Legal Bases for Processing (UK GDPR)

Under the UK General Data Protection Regulation, we rely on the following legal bases:

• Consent: where you have explicitly opted in to receive marketing communications.
• Legitimate interests: to respond to enquiries, deliver advisory services, and improve our offering.
• Contractual necessity: to fulfil our advisory engagement with you.
• Legal obligation: where processing is required by law.

Data Storage and International Transfers

Your personal data is stored on secure cloud infrastructure in both UK and UAE jurisdictions. Where data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, including standard contractual clauses where required.

We rely on third-party processors including Supabase (database and hosting), WhatsApp (messaging), Calendly (scheduling), and email service providers. Each is subject to their own privacy and security obligations.

Marketing Communications

If you have provided consent, we may contact you by email, WhatsApp, or other channels with:

• Curated property opportunities relevant to your stated interests.
• Market updates, regulatory developments, and investor commentary.
• Invitations to private briefings or strategy calls.

You may withdraw consent at any time by emailing enquiries@hcapitaladvisoryintl.com or using the unsubscribe link included in marketing emails.

Data Sharing

We do not sell your personal data. We may share your data with:

• Trusted advisory partners (legal, banking, tax, conveyancing) where you have engaged us to facilitate introductions.
• Property developers, where you have expressed specific interest in their projects.
• Service providers (hosting, analytics, communications) bound by confidentiality and data protection obligations.
• Regulatory or law enforcement authorities where legally required.

Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy. Enquiry data is typically retained for up to 36 months unless you request earlier deletion. Marketing consents are retained until withdrawn.

Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Restrict or object to processing.
• Data portability where applicable.
• Withdraw consent at any time.
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email enquiries@hcapitaladvisoryintl.com. We will respond within 30 days.

Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit, access controls, and secure cloud infrastructure. While no system is entirely secure, we strive to protect your information against unauthorised access, loss, or misuse.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies separately.

Changes to This Policy

We may update this Privacy Policy periodically. The "last updated" date at the top will reflect any changes. Material changes will be communicated via email where appropriate.

Contact

For all privacy queries, requests, or complaints, contact us at:

H Capital Advisory
Email: enquiries@hcapitaladvisoryintl.com